Do you remember when it was enough for messaging apps to simply carry messages back and forth? That wasn’t actually too long ago, but these days, the programs used […]
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout […]
While brand giants are still comfortably dominating their markets, it’s becoming increasingly common for fast-moving challenger brands to threaten and encroach on the market shares of […]
Facebook has come out with a “lite” version of its Messenger app, in a bid to reach users in emerging markets where mobile internet connections are […]
How successful are your ‘welcome’ emails? On average, ‘welcome’ emails receive an unusually high open rate of 50% — making them86% more effective than newsletters. These emails are […]
Influencer marketing is a complex space. As the practice evolves, multiple propositions compete on the market ranging from talent management agencies and specialist influencer boutiques, to […]
In the battle to capture a few seconds of consumers’ fleeting attention spans, there is a key weapon that should be part of your marketing armoury: […]
We live in an increasingly digitised world where more and more of our day-to-day interactions occur via mobile app or online. Every interaction in this digital world leaves a data […]